Email threads with recipients outside the domain are now labeled “External”

In May 2021, Google added a new “External” label to email threads that include recipients outside your organization. This adds to the existing external recipient warning banner, which is displayed when responding to emails sent from outside of your organization. See this article for more information from Google about this change.

Please note that this is different from the word "External" being added to the subject of the email. See this KB article for more information about that.


Article ID: 132560
Mon 6/7/21 10:33 AM