Accessing Wi-Fi While Visiting UAH

Who can connect to UAH's guest network?

Guests visiting our campus can use the steps below to get connected to the UAH network.

If you are visiting from another educational institution, you can check whether your institution participates in eduroam. If you had an eduroam account before visiting UAH, simply connect to the eduroam network as usual. Otherwise, proceed with the instructions below to connect.

UAH students, faculty, and staff may also be asked by IT staff to connect to this network while troubleshooting issues with eduroam.

How to connect to UAH's guest network?

These instructions require a mobile phone that is able to receive text messages via SMS. If you do not have a mobile phone, please visit the OIT Help Desk in the Salmon Library to gain access to the network. Otherwise, proceed with the instructions below to connect.

  1. Open your wireless settings and select the UAH Get Connected network.
  2. The "Guest Wi-Fi" page should appear within 30 seconds. If not, open a Web browser (such as Safari, Google Chrome, or Microsoft Edge) and visit example.com to start the process.
  3. Complete the form by entering your mobile phone number and your name. Your name acts as your signature, indicating that you agree to UAH Policy 06.01.03, "Appropriate Use of IT Resources," as well as other relevant UAH policies. You must agree to these policies to connect to the UAH network.
    A window showing the UAH Get Connected login page. The first field is labeled "Your cell phone number" and is populated with the phone number (256) 824-3333. The second field is labeled "Your signature" and is populated with the name Joe Charger.
  4. Once you have completed the form, tap Register. A text message will be sent to your phone via SMS.
  5. A new form will appear. Open the SMS you received, enter the confirmation code into the form, and tap Log In.
  6. After a few moments, a confirmation page will appear. You can tap the Done button (or other confirmation provided by your device) and start using the Internet.

Your access to UAH Wi-Fi will expire after one week. If you are a UAH student, faculty member, staff member, or long-term guest on campus, please follow these steps to connect to the eduroam network. Please complete the steps to connect to eduroam within one week to ensure your uninterrupted access to Wi-Fi.

Guests in Robert "Bud" Cramer Research Hall

The wireless network access in Cramer Hall is provided by Information Technology professionals outside OIT. You may benefit from asking Ryan Driver in the Earth System Science Center (256-961-7538) or Tonia Pitts in the Center for Space Plasma and Aeronomic Research (256-961-7633) for help.

Please contact the OIT Help Desk if you have problems or questions regarding the wireless network. You can contact the OIT Help Desk by submitting a request, emailing helpdesk@uah.edu, or calling 256-824-3333. Visit www.uah.edu/oit/contact for our hours of operation and a link to our chatbot.

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