Knowledge Base

Categories (12)

Account Access

Login issues and account maintenance for UAH services and computers
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Wi-Fi, Network and Telecommunication

Wi-Fi, Wired Network, and office phones
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Canvas and Learning Technologies

Canvas, Clickers, Respondus Lockdown Browser, Turnitin, and Qualtrics
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Classroom Technology

Smart Boards, Smart Podiums, instructor desktops, projectors, and audio-visual equipment in classrooms
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Desktop Computing

Computer/workstation hardware and software
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Instructional Design and Online Learning

Topics and resources specific to course design, online learning, and the QEPO (Quality Educational Practices Online) process required for faculty to teach online.
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Email, Calendar, and Google Workspace

Google Workspace apps and desktop email clients
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myUAH and Banner

Enterprise UAH system maintenance, integrations, and development
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Data Center/Systems

Virtual Machines, High Performance Computing, Data Center Hosting, Active Directory services, and shared file access
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Security

Multi-factor authentication, application or account breaches, policy violations, theft or compromise of data/equipment, and other security matters
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General

We want to hear from you. Please contact us with your concerns, praise and questions
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Accessibility

Resources for the creation of ADA-compliant digital files, Web pages, and documents.
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