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Categories (12)
Account Access
Login issues and account maintenance for UAH services and computers
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Wi-Fi, Network and Telecommunication
Wi-Fi, Wired Network, and office phones
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Canvas and Learning Technologies
Canvas, Clickers, Respondus Lockdown Browser, Turnitin, and Qualtrics
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Classroom Technology
Smart Boards, Smart Podiums, instructor desktops, projectors, and audio-visual equipment in classrooms
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Desktop Computing
Computer/workstation hardware and software
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Instructional Design and Online Learning
Topics and resources specific to course design, online learning, and the QEPO (Quality Educational Practices Online) process required for faculty to teach online.
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Email, Calendar, and Google Workspace
Google Workspace apps and desktop email clients
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myUAH and Banner
Enterprise UAH system maintenance, integrations, and development
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Data Center/Systems
Virtual Machines, High Performance Computing, Data Center Hosting, Active Directory services, and shared file access
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Security
Multi-factor authentication, application or account breaches, policy violations, theft or compromise of data/equipment, and other security matters
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General
We want to hear from you. Please contact us with your concerns, praise and questions
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Accessibility
Resources for the creation of ADA-compliant digital files, Web pages, and documents.
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Articles (3)
Pinned Article
What to Provide to the Help Desk When Opening a Ticket
Be prepared to provide information when contacting the OIT Help Desk. Help us help you efficiently!
Contacting the OIT Help Desk
We offer several ways to get in contact with the OIT Help Desk at UAH.
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