Account Access

Login issues and account maintenance for UAH services and computers

Articles (10)

Pinned Article Password Reset

Set your Charger password at

Charger Status Login Help

This is for prospective members who need help with Charger Status login problems.

Campus IDs

Information about Charger IDs and A numbers.

Changing and Updating Your UAH Password While Working Remotely

Instructions on how to update the password on your UAH issued computer while using it off campus.

How to Grant Proxy Access to Your Banner Account

Instructions on how to grant access for a parent or guardian to access your Banner account for paying bills or viewing information.

Update Your Contact Information in Banner

Instructions for how to change your contact information in Banner.

Update Your Security Questions in Banner

Instructions for how to change your security questions in Banner.

Xfinity On Campus

UAH students who live on campus have access to Xfinity On Campus. This is a service coordinated through UAH Office of Housing and Residence Life. The only aspect that OIT supports is the login process because access is authenticated by using the resident's Charger ID and password.