Account Access

Login issues and account maintenance for UAH services and computers

Articles (14)

Pinned Article Password Reset

Set your Charger password at

How to Update Your UAlert Emergency Notification Contacts

Learn how to update your UAlert emergency notification contact methods or add additional contact methods.

Known Issue: Unable to Add Money in eAccounts App on Android & Samsung

Learn about a workaround to a known issue in the Transact eAccounts app.

What Is a Charger Card Mobile ID?

Learn about Charger Card mobile IDs at UAH.

Why Can't I See the Add To Wallet Button in Transact eAccounts?

Some users may not see the Add to Wallet button in the Transact eAccounts mobile app.

Charger Status Login Help

This is for prospective members who need help with Charger Status login problems.

Campus IDs

Information about Charger IDs and A numbers.

Changing and Updating Your UAH Password While Working Remotely

Instructions on how to update the password on your UAH issued computer while using it off campus.

How to Change Your Name With the University

A guide to changing your legal and preferred name in UAH systems.

How to Grant Proxy Access to Your Banner Account

Instructions on how to grant access for a parent or guardian to access your Banner account for paying bills or viewing information.

Update Your Contact Information in Banner

Instructions for how to change your contact information in Banner.

Update Your Security Questions in Banner

Instructions for how to change your security questions in Banner.

What is Xfinity On Campus?

UAH students who live on campus have access to Xfinity On Campus. This is a service coordinated through UAH Office of Housing and Residence Life. The only aspect that OIT supports is the login process because access is authenticated by using the resident's Charger ID and password.