Campus IDs

All campus community members should have two IDs:

Charger ID

This is your primary login ID and serves as the base of your official email address. Typically the format consists of your initials followed by a 4 digit sequence number (e.g., 0001). Your Charger ID is used to sign into Banner, Canvas, myUAH, Google Apps, and the eduroam wireless network.

Can't remember your default Charger ID and/or password?

If you cannot remember your Charger ID, you will need to contact the OIT Help Desk by submitting a request, emailing, or calling 256-824-3333.


This is used by various offices around campus. You may be asked for it in order to access your personal records or for security purposes.

Can't remember your default A-Number and/or PIN?

If you cannot remember your A-Number, you will need to contact the OIT Help Desk by submitting a request, emailing You can also reach out to the Registrar's Office at 256-824-7777. Make sure you are prepared to provide verification of your identity.

New to UAH? Don't know your Charger ID?

Your A-Number will be provided to you in a letter from the University. It will include a special PIN number as well. Once you have obtained your A-Number and PIN in the mail, you will need to follow the steps below to access your Charger ID.

  1. Go to the OIT User Services Portal.
  2. At the bottom half of the screen, enter your A-Number beginning with "A" and then enter the PIN you were given. Click Find my Charger ID.
  3. Your Charger ID will appear in the box at the top of the page called "Charger ID." If you encounter any problems, please contact the OIT Help Desk at 256-824-3333 or


Article ID: 67071
Fri 11/9/18 4:03 PM
Mon 12/3/18 2:47 PM