Connecting with Pulse Connect Secure VPN Client

Tags vpn network


To connect to systems that are restricted to the on-campus network when you are off-campus, you can use the UAH virtual private network (VPN). To connect to the VPN, you will need to download and install the Pulse Connect Secure VPN client. See for more information on this software.

It is not necessary to receive authorization from OIT before using this client. It is available for all faculty, staff, and students to use.

Installation Instructions

  1. Open a web browser and navigate to
  2. Click the Download link for the appropriate installation file, based on your computer's operating system.
  3. Run the installation file and follow the prompts to install the VPN client

Connection Instructions

  1. Open the Pulse Connect Secure software from your computer's list of applications.
  2. Select the "Add" or "Add Connection" button.
  3. When prompted for a server, enter
  4. When prompted for a user name and password, enter your address and your Charger password.
  5. Once you are logged in, you will be connected to the on-campus UAH network.

iPhone / iPad App

  1. Access the App Store on your mobile device.
  2. Search for Pulse Secure and download the app called Pulse Secure (not the one called Pulse Secure Access Browser). Open the app.
  3. You don't have to allow the app to send you notifications; you could click Don't Allow.
  4. On the Welcome page, you'll see a prompt for your corporate email address or the URL provided by your company. Enter
  5. Accept the defaults and click Save.
  6. When prompted for adding VPN configurations, click Allow (You may be asked to provide your iPhone unlock credentials to authorize this change.)
  7. Click the Connect button.
  8. Enter your address and your Charger password.
  9. Once you are logged in, you can minimize the app until you're ready to exit the VPN. To exit the VPN, open the Pulse Secure app and click Disconnect.



Article ID: 75109
Thu 4/4/19 5:15 PM
Thu 8/26/21 11:08 AM