Microsoft Remote Desktop for Mac

If you would like to download a copy of these instructions, a file attachment is available with this article.

  1. Before doing anything else, make sure that you are connected to the UAH VPN. To determine whether you are connected to the campus VPN, visit ip.uah.edu. If you have not set it up, follow the instructions here. Otherwise, look for the icon in the top right corner of your screen, click it, then Connect.

  2. Open the App Store and search for Microsoft Remote Desktop. The top result should be Microsoft Remote Desktop 10 and have a red icon with two arrows. Also note that it is completely free. Click the Get button to install it.


     

  3. Once it is installed and launched, it may ask for approval to access the microphone and camera. Go ahead and allow access.


     

  1. You’ll be taken to the main window where you can start to add your UAH Office computer. Click the Add PC button to begin.


     

  2. In the next window you will need to enter in all the information for your office computer. In the first box for PC Name you will need to provide your Office computer’s IP address (here are some instructions on finding it, but you can also reach out to OIT to try and look it up). Next, you will need to add your user account for authentication. **Note that the IP address in the screenshot below is just an example and not the one you will want to enter.


     

  1. For your username you can enter either UAH\ChargerID or your ChargerID@uah.edu email address. Likewise, you will need to use the corresponding password. The Friendly Name is just an optional label you can give the login from the selection menu. **Note that the information in the screenshot below is just an example and not what you will want to enter.


     

  2. Once it is added, you can select the user account from the drop down menu, then give the computer a Friendly Name label for easy identification, as well. Click Add when you are finished.


     

  1. Now the Remote Desktop window will have a tile for the computer that you just set up. Double click the tile to begin the connection.


     

  2. While it connects, you will likely see a popup message about a certificate. Click Continue to proceed with the connection.


     

  3. If everything successfully connects and authorizes, this should change to a full screen window displaying you logging in to your office computer where you can proceed to work. If you want to change to a smaller window, move your mouse cursor to the top of the screen so the menu appears, then select Window > Exit Full Screen.


     

  4. Finally, once you are ready to sign out of Remote Desktop, you can do so through the same method that is used in Windows. Go to the Windows start menu, look for the little user account icon circle, then click it and Sign out.


     

  5. After the window closes, you should once again see the Remote Desktop app in iOS with an updated tile for your office computer.

Details

Article ID: 101595
Created
Mon 3/16/20 3:53 PM
Modified
Thu 9/7/23 1:10 PM

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