How to Find the MAC and/or IP Address for a Device

Introduction

OIT staff may ask for your MAC and/or IP address when troubleshooting network issues. 

A MAC address, also called a hardware address, is a unique set of numbers and letters that identifies your device. Similarly, an IP address is a unique set of numbers that identifies your device's address while connected to the internet.

Your device may have 2 MAC addresses: one for your wired (Ethernet) connection and one for your wireless connection. If you're unsure which MAC to provide to an OIT technician, please provide both addresses.

Click a link below to jump to instructions for your device.

• Windows OS
• Mac OS
• iOS (iPhone/iPad)
• Android OS
• Apple TV
• Xbox
• Google Home

Steps for Windows OS

To find the MAC and/or IP address of your Windows device, use the built-in ipconfig tool.

1. Right-click on your Start Menu and click Run
   
2. Type cmd.exe into the text field and click OK
   
3. In the black and white window that opens, type ipconfig /all
   
4. Press the Enter key

This will generate information about your network connection and your device's network adapters. Adapters that are not in use will have a Media State of Media disconnected.

MAC

1. Scroll up to view your Ethernet adapter and Wireless LAN adapter information
2. Your wired & wireless MACs will be listed as the Physical Address in each section

Alternate Method

If you want to confirm the mac address, use the command getmac /v. You will see the MAC address for each network adapter in your device.

IP

1. Scroll up to view your active Ethernet adapter or Wireless LAN adapter (the adapter that doesn't state Media disconnected)
2. Your IP address will be listed as the IPv4 Address
   • Note: IP Address may display instead of IPv4 Address

Steps for macOS

You can find the MAC and/or IP address of your Mac device in your device's system settings.

macOS 12 Monterey and earlier

1. Open System Preferences
2. Click Network
3. Select the applicable network connection on the left side of the window (eg. Wi-Fi, Ethernet)
4. Your IP Address will be listed on the right side of the window
   
5. To find your MAC address, click Advanced
6. Click Hardware
7. Your MAC Address will be listed below
   

macOS 13 Ventura and later

1. Open System Settings
2. Click Network
3. Select the applicable network connection on the left side of the window (eg. Wi-Fi, Ethernet)
4. Your IP Address will be listed below
5. To find your MAC address, click Details...
6. Click Hardware
7. Your MAC Address will be listed at the top of the window

iOS (iPhone/iPad)

You can find the MAC and/or IP address of your iOS device in your device's system settings.

1. Open the Settings app
2. Tap Wi-Fi
3. Tap the i icon next to your currently connected network
4. Your MAC address will be listed next to Wi-Fi Address
5. Your IP Address will be listed below

Android OS

You can find the MAC and/or IP address of your Andoid device in your device's settings. Please note that both IP and MAC will display "Unavailable" if Wi-Fi is powered off at the time you check for them.

1. Open your Settings app
2. Tap About Phone
3. Tap Status
4. Your IP Address and Wi-Fi MAC Address will be listed below

Apple TV

You can find the MAC and/or IP address of your Apple TV device in your device's settings.

1. Navigate to the device Settings
2. Select General
3. Select About
4. The IP Address and Ethernet Address should both appear in the list below

Xbox

You can find the MAC and/or IP address of your Xbox console in your device's settings.

Xbox 360

1. Go to My Xbox in the Xbox Dashboard and select System Settings.
2. Click Network Settings, Configure Network.
3. Select Advanced Settings from the Additional Settings tab, then select Alternate Mac Address.
4. At the bottom of this screen you'll see a heading called Wired MAC.

Xbox One

1. Go to My Xbox in the Xbox Dashboard and select Settings.
2. In the Settings pane, select Network.
3. Select Advanced Settings from the Network Settings tab.
4. At the bottom of this screen you'll see a heading called Wired MAC.

Google Home

You can find the MAC and/or IP address of your Google Home device by repeating the setup process.

1. Repeat the setup process for the device, but stop at the step where you would select the Wi-Fi network
2. Tap the three dots button in the upper right corner of the screen
3. Tap Show MAC address

Other Devices

For any other devices that are supported on our network, you will generally be able to find the MAC and IP Address in the device Settings. Look for sections labeled Network or About to find the MAC or IP address.

Still Need Help?

Fun fact: the MAC acronym represents Media Access Control and is unrelated to Mac as in Macintosh.

If you need help completing these steps or experience an issue along the way, please contact the OIT Help Desk!