Accessing UAH Wi-Fi

Introduction

UAH’s primary wireless network is eduroam.

Visitors without an active Charger account can connect to the UAH Get Connected network. Learn how to connect to UAH’s guest network.

To connect to eduroam, OIT recommends utilizing one of the eduroam installers: the eduroam Configuration Assistant Tool (CAT) or the geteduroam app. These tools configure your device to connect to the eduroam wireless network and enhance the security of your connection.

Need help using the eduroam installer? Click a link below to jump to device-specific instructions.

Need to connect to the wireless network in Robert "Bud" Cramer Research Hall? This building's wireless network access is managed by IT professionals outside OIT, such as Ryan Driver (for ESSC/AES; ryan.driver@uah.edu / 256-961-7538) or Carlo Provenzani (for CSPAR; carlo.provenzani@uah.edu / 256-961-7787).

iPhone, iPad, or Android

Follow the steps below to connect.

  1. Temporarily utilize your cellular data or connect to the UAH Get Connected network
  2. Visit eduroam.uah.edu to download the geteduroam app
  3. Open the app and follow the prompts to connect
    • For Institution, select the University of Alabama in Huntsville
    • For Username and Password, enter your full ChargerID@uah.edu email address and Charger password

Windows

Follow the steps below to connect.

  1. Temporarily connect to the UAH Get Connected network
  2. Visit eduroam.uah.edu and click eduroam>Continue to download the eduroam installer
  3. Open the downloaded installer and proceed through installation
  4. When prompted to enter your User credentials, enter your full UAH email address and Charger password

Mac

Follow the steps below to connect.

  1. Temporarily connect to the UAH Get Connected network
  2. Visit eduroam.uah.edu and click eduroam>Continue to download the eduroam .mobileconfig file
  3. Double-click the downloaded .mobileconfig file
  4. Open your Mac's System Settings
  5. Search for Profiles to open the Profiles settings
  6. Under Downloaded, eduroam should be listed. Double-click eduroam, then click Install
  7. Follow the prompts to install the profile and connect
    • When prompted to Enter settings for eduroam, enter your full UAH email address as the username and your Charger password as the password

Devices Not Listed

Please visit eduroam.uah.edu to see if your system is able to utilize the eduroam installer.

If the eduroam installer is not available for your device, please utilize the UAH Get Connected network.

If your device does not have a web browser (eg. a gaming console or voice assistant), or if the process is too cumbersome on your device, please complete the Personal Device Registration request form.

Still Need Help?

If you need help completing these steps or experience an issue along the way, please contact the OIT Help Desk.

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Details

Article ID: 66944
Created
Fri 11/9/18 9:11 AM
Modified
Wed 8/21/24 4:10 PM

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