Accessing UAH Wi-Fi

Audience

This information is for UAH students, prospective students, faculty, and staff, as well as guests who have been provided with a UAH guest account.

If you are visiting from another educational institution, you can check whether your institution participates in eduroam by visiting this website. Visitors will need to contact their institution's IT department for assistance with connecting to eduroam.

For Laptops, iPhones, iPads, and Android Phones

If you have any network connection already, such as via cellular, we recommend that you visit this site to use the eduroam Configuration Assistant Tool. It guides you through the best steps for getting connected. 

If you're not already connected to a network:

  1. Open your wireless settings and select the "eduroam" network.
  2. Most devices will only prompt you for your username and password. If you are prompted for more information, see the note below.
  3. For username, enter your entire email address (ChargerID@uah.edu).
  4. For password, enter your UAH password (the same password you use to log in to myUAH).
  5. You may be asked to accept a certificate. Please contact the OIT Help Desk at helpdesk@uah.edu for assistance.
  6. You should now be logged into the eduroam network.

Note: If prompted for additional settings, please see the following:

  • EAP method: PEAP
  • Phase 2 authentication: MSCHAP v2
  • Identity: (your email address, such as ChargerID@uah.edu)
  • Password: (your UAH/Charger password)

Also note that if you are using a third-party keyboard, such as SwiftKey, it may automatically add a space after the email address, which can cause errors.

For more information visit http://eduroam.uah.edu.

For Xbox Devices

Please call, visit, or email the OIT Help Desk at helpdesk@uah.edu so that we may register the Xbox’s wired MAC address.

These steps may help you find the wired MAC address:

  1. Scroll Down (if necessary) to My Xbox.
  2. Go all the way to the right and select System Settings.
  3. On the new screen, select Network Settings.
  4. Select Configure Network.
  5. Under Basic Settings, check to make sure IP Settings is on Automatic.
  6. Go right to select the Additional Settings tab.
  7. Go down and select the second item Advanced Settings.
  8. Toward the bottom of the screen you should see Wired MAC Address. The MAC Address is the number below this.

Note: Further instructions for finding the MAC address are generally located in the support section of the device's official web site.
 

Students in Robert "Bud" Cramer Research Hall

The wireless network access in Cramer Hall is provided by Information Technology professionals outside OIT. You may benefit from asking Ryan Driver in the Earth System Science Center (256-961-7538) or Justin Goldsmith in the Center for Space Plasma and Aeronomic Research (256-961-7787) for help.


If you have any trouble accessing the UAH wireless network, please contact the OIT Help Desk at helpdesk@uah.edu for further assistance.

Details

Article ID: 66944
Created
Fri 11/9/18 9:11 AM
Modified
Fri 4/10/20 11:55 AM