Issue
When attempting to sign in to MATLAB on Windows desktop, user sees message sign into your organization's portal to proceed, but the pop-up prompt for signing in does not appear on screen.
When viewed via the taskbar preview, the pop-up prompt appears to be a blank window.
Resolution
Close the pop-up window from the taskbar.
The primary login window should provide a new option to log in using a one-time passcode. Click Continue and follow the provided instructions to sign in using a one-time password.
This issue is being investigated by MathWorks. For more information, visit MATLAB Answers.
Environment
MATLAB desktop application, Windows OS
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