Adding Senders to Safe Senders List

Email addresses and domains can be added to approved lists in your email client to ensure that you receive emails in your inbox from verified senders.

Gmail

1. Click on the square of dots next to your name at the top left of the window.
2. Click on "Contacts" from the menu that drops down
3. Click "Create Contact" at the top right of the screen
4. Select Save.

Outlook

For 2003, 2007 and Express - Without an example email address in your inbox:

1. Select Actions from the toolbar at the top of the screen.
2. Select Junk E-mail.
3. Select Junk E-mail Options...
4. Click the Safe Sender tab.
5. Click Add.
6. Type in the email address you wish to add to your safe sender list.
7. Click OK.

For 2003, 2007 and Express - With an example email address in your inbox:

1. Open the email.
2. In the Toolbar options at the top, click the Safe Lists drop-down.
   Note: This is located in the "Junk Email" section.
3. Select "Add sender to Address book".
4. Click OK.

For 2003, 2007 and Express - To whitelist an entire domain:

1. Open the email.
2. In the Toolbar options at the top, click the Safe Lists drop-down.
   Note: This is located in the "Junk Email" section.
3. Select "Add Sender's Domain (@example.com)" to Safe Senders List.
4. Click OK.

For 2010

1. In Outlook, go to the Home tab.
2. Click the Junk button.
3. Choose "Junk E-Mail Options" from the drop-down list.
4. Go to the Safe Senders tab.
5. Click Add...
6. Type in either the email address or the domain name you wish to add.
7. Click OK.
8. Click Apply.

For 2013

1. In Outlook, go to the Home tab.
2. Click Junk > Junk Email Options.
3. Select the Safe Senders tab and click Add.
4. In the Add address or domain box, enter the email address or the domain name you want to whitelist.
5. Click OK and close the window.

Express

1. In Outlook, go to the Tools menu.
2. Select "Address Book".
3. Click New and select New Contact from the drop-down menu.
4. Type in email address and include any details you want.
5. Click OK.