Support Exception

Request an exception to the OIT support definitions (visible at, which require:
- Hardware is considered fully supported for 5 years from the date of purchase from the manufacturer.
- Software must still be receiving regular and timely security updates and patches from the original manufacturer and not announced as EOL.

Request the Exception

Related Articles (1)

Learn about OIT's upcoming enforcement of support standards and what to do if your device or software is nearing the end of it's support life.


Service ID: 54036
Thu 10/19/23 5:24 PM
Fri 3/22/24 12:25 PM