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    Lookup Category Clear Category
    Services or Offerings?
    Account Support/Assistance
    1. Services
    2. Account Access
    Need to request a new account or account changes?
    Account/Application Breach
    1. Services
    2. Security
    Issue with account or application breach?
    Account/Login Issue
    1. Services
    2. Account Access
    Issue signing into any UAH service or computer (may need password reset help)?
    Activation/Account Changes
    1. Services
    2. Email, Calendar, and Google Workspace
    Need assistance regarding activation or account changes regarding an @uah.edu account?
    Adobe Campus-wide Licensing
    1. Services
    2. Desktop Computing
    3. Software
    As of April 2025, OIT offers Adobe software to students, faculty, and staff. Some applications are web-based only; some may be installed on a computer.
    Analog Phone Line
    1. Services
    2. Wi-Fi, Network and Telecommunication
    3. Phones
    Canvas Issue
    1. Services
    2. Canvas and Learning Technologies
    Need to report a Canvas issue?
    Classroom Tech Assistance
    1. Services
    2. Classroom Technology
    Need assistance or training regarding the use of classroom technology?
    Credit Card Service
    1. Services
    2. Wi-Fi, Network and Telecommunication
    3. Phones
    Request a phone line for traffic related to credit card transactions.
    Entity Accounts and Google Groups
    1. Services
    2. Email, Calendar, and Google Workspace
    Are you looking for additional collaborative options within Google Workspace?
    Faculty180
    1. Services
    2. Instructional Design and Online Learning
    Faculty180 is a tool designed to organize and report on teaching, research, and service activities
    Fax via Email
    1. Services
    2. Wi-Fi, Network and Telecommunication
    3. Phones
    Send and receive faxes using standard email messages.
    Google 2-Step Verification
    1. Services
    2. Security
    Need assistance with Google 2-Step Verification (multi-factor authentication for Google Workspace)?
    Jabber
    1. Services
    2. Wi-Fi, Network and Telecommunication
    3. Phones
    Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.
    Major Service Interruption
    1. Services
    2. General
    Need to report a widespread OIT service outage?