Why isn't Degreeworks loading?

Issue

Degreeworks loads to a nearly-blank screen.

Resolution

Check whether this is a Banner Maintenance weekend according to the OIT Maintenance Calendar. If so, please wait until Monday to access Degreeworks.

If it is not currently a Banner Maintenance weekend, confirm you are logging in to Single Sign-On with your Charger ID only (don't include the @uah.edu).

If Degreeworks still does not load after confirming your credentials are correct, please contact the OIT Help Desk.

Environment

Degreeworks, an Ellucian product.

Still Need Help?

If you need further assistance with this issue, please contact the OIT Help Desk!

Details

Article ID: 158132
Created
Mon 10/2/23 12:13 PM
Modified
Mon 10/2/23 12:56 PM