Introduction
Google Workspace users may notice that messages sent to their email alias aren't in their inbox. For example, if Jane Charger uses her jc0031@uah.edu account to send an email to Jane.Charger@uah.edu, the email message does not appear in her Inbox. However, if Joe Charger uses his account to send an email to Jane.Charger@uah.edu, the email does arrive in Jane's inbox.
This is an intentional design by Google to avoid inbox cluttering. If you'd like to receive these messages in your inbox, follow the steps below to add your email alias as a "Send mail as" address for your account.
Steps
Follow the steps below to add your email alias as a "Send mail as" address for your UAH account.
- On a web browser, visit mail.uah.edu and sign in with your UAH email account
- Click the cog () icon, then See all settings
- On the Accounts tab, select Add another email address
- In the pop-up window, enter your UAH email alias and ensure Treat as an alias is checked. Then, click Next step
Now when sending an email to your own alias, you will receive the message in your inbox.
You'll also have the option to select your alias as the From: address when composing a new message.
Optionally, you can choose to make your alias the default From: address for new messages as well as specify which address email replies should be sent from.
Still Need Help?
If you need help completing these steps or experience an issue along the way, please contact the OIT Help Desk.