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What's Changing?
The university is standardizing how you access all major online services. Your UAH Google account login will be fully integrated with our central Single Sign-On (SSO) system.
Instead of typing your password directly on the Google sign-in page, you will now be redirected to the familiar UAH login page, just as you are for other campus services. For many of you who already use your university password for Google, your password will not change, but the process of signing in will. Also, we will no longer require Google 2-Step Verification.
When is it Changing?
This change will be implemented in phases based on your role at the university. Please note the date that applies to you:
- Staff: Oct. 15, 2025
- Faculty & Emeriti: Oct. 22, 2025
- Students: Nov. 5, 2025
- Other (entities, etc.): Nov. 19, 2025
The information and instructions in this article will apply to you on and after your group's scheduled date. Some employees are also students; please note that the change is based on your primary role at UAH.
What's the Impact of the Change?
The login screen will look different. You may need to re-add your account to desktop and mobile email applications.
The New Login Process
- Navigate to a Google Service: Go to a Google page like gmail.com or drive.google.com
- Enter Your Email: Type your full UAH email address (e.g., ChargerID@uah.edu) and click Next
- Redirect to UAH Login: You will be automatically redirected to the UAH SSO login page
- Authenticate: Enter your Charger ID and password and approve the Duo prompt
- One-Time Confirmation: The very first time you do this, Google will show a screen asking you to confirm your identity. Simply click Continue or Confirm to link your account.
- Success! You will be redirected back to the Google service you were trying to access.
Action Required for Some Users: Reconnecting Email and Calendar Apps
This is the most critical action you may need to take. Applications that store your credentials in the old way will stop syncing after the change. This includes:
- Outlook Desktop Client (Windows/Mac)
- Apple Mail (on Mac, iPhone, or iPad)
- The default Mail app on Android phones
- Other third-party email clients
Solution: For most applications, you must remove the account and add it again (one time only). When you re-add the account, it will correctly use the new SSO login method.
For detailed, step-by-step instructions with screenshots, please see our guide: Mail Clients: Remove/Add a Google Account
Why is it Changing?
This change standardizes security by protecting your Google account with Duo, the university's official Multi-Factor Authentication (MFA) tool, creating a more consistent experience.
Still Need Help?
If you have additional questions about this topic, please contact the OIT Help Desk.