Popular Services

Need assistance with myUAH?

As of April 2025, OIT offers Adobe software to students, faculty, and staff. Some applications are web-based only; some may be installed on a computer.

Need to request a new account or account changes?

Issue signing into any UAH service or computer (may need password reset help)?

Need assistance with Google 2-Step Verification (multi-factor authentication for Google Workspace)?

Submit a request to create a new Google Group or renew an existing Google Group. Requests are subject to approval.

Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.

Need help with UAH Single Sign-On?

Submit a request for an employee to be granted privileged access in Banner.

Are you looking for additional collaborative options within Google Workspace?

Need assistance with Duo (multi-factor authentication for Single Sign-On)?

Read about the features of the OIT Portal.

Information about Docusign licensing and availability.

Request an exception to the OIT support definitions.

Need a change to or additional Network Drive/central file sharing services?

Lifetime email accounts for retirees are no longer offered by the Office of Information Technology in accordance with UAH policy 06.01.05, Network, Computer, and Email Account Administration.

Need assistance connecting to UAH's Wi-Fi network?

Need a network drop to be installed in a UAH building?

Need assistance with your existing office phone?

If you need assistance remotely connecting to UAH's network for Network Folders or Remote Desktop, please request this service.

Need assistance with Self-Service Banner?

Need assistance with Banner 9?

Need to order a new phone?

Issue with spam or phishing email?

Need configuration of a laptop or desktop computer you purchased with UAH funds?