Popular Services

Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.

Request an exception to the OIT support definitions.

Faculty and Staff who retire from UAH are allowed to keep control over the @uah.edu email account they used while actively employed at UAH.

Need to request a new account or account changes?

Submit a request for an employee to be granted privileged access in Banner.

Need a network drop to be installed in a UAH building?

Are you looking for additional collaborative options within Google Workspace?

Need assistance with myUAH?

Need assistance with Google 2-Step Verification (multi-factor authentication for Google Workspace)?

Experiencing a wired network connectivity issue on campus? Is there a problem in your office or residence hall?

Wireless Printer Configuration

Read about the features of the OIT Portal.

Issue signing into any UAH service or computer (may need password reset help)?

Need to connect a device to the UAH network? Complete the Network Access Request Form for each device to be registered on the UAH wired network. If you have multiple devices to be registered, updated, or moved, feel free to attach a spreadsheet that contains the values requested on this form.

Need assistance regarding activation or account changes regarding an @uah.edu account?

Need a change to or additional Network Drive/central file sharing services?

Need help from OIT regarding the purchase of new hardware or software?

Issue with spam or phishing email?

Need assistance with services or devices hosted in the Data Center?

Need to report a Canvas issue?

Need assistance with Banner 9?

Need configuration of a laptop or desktop computer you purchased with UAH funds?

Need assistance with your existing office phone?

Need a buried phone or network cable marked in anticipation of on-campus digging?

Experiencing an issue with your workstation?