Popular Services

As of April 2025, OIT offers Adobe software to students, faculty, and staff. Some applications are web-based only; some may be installed on a computer.

Need help with UAH Single Sign-On?

Issue signing into any UAH service or computer (may need password reset help)?

Need assistance with Duo (multi-factor authentication for Single Sign-On)?

Read about the features of the OIT Portal.

Are you looking for additional collaborative options within Google Workspace?

Faculty and Staff who retire from UAH are allowed to keep control over the @uah.edu email account they used while actively employed at UAH.

Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.

Submit a request for an employee to be granted privileged access in Banner.

Need assistance with Google 2-Step Verification (multi-factor authentication for Google Workspace)?

If you need assistance remotely connecting to UAH's network for Network Folders or Remote Desktop, please request this service.

Need assistance with myUAH?

Need assistance using Chargerware?

Need to connect a device to the UAH network? Complete the Network Access Request Form for each device to be registered on the UAH wired network. If you have multiple devices to be registered, updated, or moved, feel free to attach a spreadsheet that contains the values requested on this form.

Need assistance with your email client, such as Outlook?

Need assistance regarding activation or account changes regarding an @uah.edu account?

Need to request a new account or account changes?

Need assistance with Banner 9?

Need assistance with Self-Service Banner?

Need assistance with Respondus Lockdown Browser?

Need to order a new phone?

Need assistance with UAH web site?

Have other IT-related questions or concerns you can share with us?

Need assistance with Qualtrics, a survey building and management tool?

Request an exception to the OIT support definitions.