Popular Services

Submit a request for an employee to be granted privileged access in Banner.

Need to request a new account or account changes?

As of April 2025, OIT offers Adobe software to students, faculty, and staff. Some applications are web-based only; some may be installed on a computer.

Need assistance with Duo (multi-factor authentication for Single Sign-On)?

Need assistance with Self-Service Banner?

Need help from OIT regarding the purchase of new hardware or software?

Submit a request to create a new Google Group or renew an existing Google Group. Requests are subject to approval.

Need assistance using Chargerware?

Are you looking for additional collaborative options within Google Workspace?

Request an exception to the OIT support definitions.

Need help with UAH Single Sign-On?

Experiencing an issue with software used on your workstation?

Access and information regarding UAH’s secure, enterprise-grade generative AI tools for administrative productivity and source-grounded research.

Need a network drop to be installed in a UAH building?

Need assistance with myUAH?

Issue signing into any UAH service or computer (may need password reset help)?

Need access to UAH's Virtual Private Network (VPN)?

Need assistance with Banner 9?

Need assistance with Qualtrics, a survey building and management tool?

Read about the features of the OIT Portal.

UAH students who live on campus have access to Xfinity On Campus, a service coordinated through UAH Housing and Residence Life. OIT provides support for Xfinity On Campus login issues related to Single Sign-On.

Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.

Need a change to or additional Network Drive/central file sharing services?

Need a network service not listed specifically?