Popular Services

As of April 2025, OIT offers Adobe software to students, faculty, and staff. Some applications are web-based only; some may be installed on a computer.

Need a network drop to be installed in a UAH building?

Submit a request for an employee to be granted privileged access in Banner.

Need help from OIT regarding the purchase of new hardware or software?

Need help with UAH Single Sign-On?

Need to order a new phone?

Need assistance with Duo (multi-factor authentication for Single Sign-On)?

Need assistance with myUAH?

Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.

Request an exception to the OIT support definitions.

Access and information regarding UAH’s secure, enterprise-grade generative AI tools for administrative productivity and source-grounded research.

Issue signing into any UAH service or computer (may need password reset help)?

Need to request a new account or account changes?

Lifetime email accounts for retirees are no longer offered by the Office of Information Technology in accordance with UAH policy 06.01.05, Network, Computer, and Email Account Administration.

UAH offers connectivity to the Internet via Internet2, peerings, and commodity providers.

Experiencing an issue with software used on your workstation?

Need a change to or additional Network Drive/central file sharing services?

Need assistance with voicemail?

Need configuration of a laptop or desktop computer you purchased with UAH funds?

Need a learning technology service not listed specifically?

Submit a request to create a new Google Group or renew an existing Google Group. Requests are subject to approval.

Read about the features of the OIT Portal.

Need to report a Canvas issue?

Information about Docusign licensing and availability.