Popular Services

Need assistance with Google 2-Step Verification (multi-factor authentication for Google Workspace)?


Lifetime email accounts for retirees are no longer offered by the Office of Information Technology in accordance with UAH policy 06.01.05, Network, Computer, and Email Account Administration.


As of April 2025, OIT offers Adobe software to students, faculty, and staff. Some applications are web-based only; some may be installed on a computer.


Issue signing into any UAH service or computer (may need password reset help)?


Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.


Submit a request for an employee to be granted privileged access in Banner.


Need help with UAH Single Sign-On?


Need to connect a device to the UAH network? Complete the Network Access Request Form for each device to be registered on the UAH wired network. If you have multiple devices to be registered, updated, or moved, feel free to attach a spreadsheet that contains the values requested on this form.


Need assistance with your email client, such as Outlook?


Need assistance with your existing office phone?


Need assistance with your email, calendar, or other Google Workspace app?


Need to order a new phone?


Need assistance with myUAH?


Are you looking for additional collaborative options within Google Workspace?


Need assistance with Duo (multi-factor authentication for Single Sign-On)?


Need assistance using Chargerware?


Read about the features of the OIT Portal.


Need assistance with Qualtrics, a survey building and management tool?


Need assistance regarding activation or account changes regarding an @uah.edu account?


Need a change to or additional Network Drive/central file sharing services?


Need installation of software on a laptop or desktop computer?


Need assistance with UAH web site?


Need assistance with voicemail?


Need configuration of a laptop or desktop computer you purchased with UAH funds?


Need a laptop or desktop computer to be moved (to a different office/department or to surplus)?