Popular Services

As of April 2025, OIT offers Adobe software to students, faculty, and staff. Some applications are web-based only; some may be installed on a computer.

Submit a request for an employee to be granted privileged access in Banner.

Need assistance with myUAH?

Need help with UAH Single Sign-On?

Submit a request to create a new Google Group or renew an existing Google Group. Requests are subject to approval.

Request an exception to the OIT support definitions.

Access and information regarding UAH’s secure, enterprise-grade generative AI tools for administrative productivity and source-grounded research.

Need help from OIT regarding the purchase of new hardware or software?

Need assistance with Duo (multi-factor authentication for Single Sign-On)?

Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.

Information about Docusign licensing and availability.

Issue signing into any UAH service or computer (may need password reset help)?

Are you looking for additional collaborative options within Google Workspace?

Need configuration of a laptop or desktop computer you purchased with UAH funds?

Need assistance using Chargerware?

Have other IT-related questions or concerns you can share with us?

Read about the features of the OIT Portal.

Need assistance with Respondus Lockdown Browser?

Need assistance with Self-Service Banner?

Need installation of software on a laptop or desktop computer?

Need assistance with a Charger Prints kiosk?

Need a network drop to be installed in a UAH building?

UAH students who live on campus have access to Xfinity On Campus, a service coordinated through UAH Housing and Residence Life. OIT provides support for Xfinity On Campus login issues related to Single Sign-On.

Is any of the technology broken or not working in a classroom?