Popular Services

As of April 2025, OIT offers Adobe software to students, faculty, and staff. Some applications are web-based only; some may be installed on a computer.


Submit a request for an employee to be granted privileged access in Banner.


Access and information regarding UAH’s secure, enterprise-grade generative AI tools for administrative productivity and source-grounded research.


Need help with UAH Single Sign-On?


Need assistance with myUAH?


Need to order a new phone?


Need a network drop to be installed in a UAH building?


Need help from OIT regarding the purchase of new hardware or software?


Need assistance with Banner 9?


Need assistance with Duo (multi-factor authentication for Single Sign-On)?


Need assistance with voicemail?


Issue signing into any UAH service or computer (may need password reset help)?


Information about Docusign licensing and availability.


Need to request a new account or account changes?


Request an exception to the OIT support definitions.


Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.


Need assistance with your email client, such as Outlook?


Need assistance with services or devices hosted in the Data Center?


Need configuration of a laptop or desktop computer you purchased with UAH funds?


Submit a request to create a new Google Group or renew an existing Google Group. Requests are subject to approval.


Are you looking for additional collaborative options within Google Workspace?


Need a change to or additional Network Drive/central file sharing services?


Need assistance regarding activation or account changes regarding an @uah.edu account?


Experiencing an issue with software used on your workstation?


UAH offers connectivity to the Internet via Internet2, peerings, and commodity providers.