Popular Services

As of April 2025, OIT offers Adobe software to students, faculty, and staff. Some applications are web-based only; some may be installed on a computer.

Need assistance with myUAH?

Read about the features of the OIT Portal.

Submit a request to create a new Google Group or renew an existing Google Group. Requests are subject to approval.

Are you looking for additional collaborative options within Google Workspace?

Submit a request for an employee to be granted privileged access in Banner.

Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.

Need help with UAH Single Sign-On?

Access and information regarding UAH’s secure, enterprise-grade generative AI tools for administrative productivity and source-grounded research.

Need configuration of a laptop or desktop computer you purchased with UAH funds?

Request an exception to the OIT support definitions.

Issue signing into any UAH service or computer (may need password reset help)?

What are the policies for using the networks on campus?

Need help from OIT regarding the purchase of new hardware or software?

Need to request a new account or account changes?

Need assistance regarding activation or account changes regarding an @uah.edu account?

Need assistance with Duo (multi-factor authentication for Single Sign-On)?

Need assistance using Chargerware?

Issue with your email, calendar, or other G Suite app?

UAH students who live on campus have access to Xfinity On Campus, a service coordinated through UAH Housing and Residence Life. OIT provides support for Xfinity On Campus login issues related to Single Sign-On.

Need a network drop to be installed in a UAH building?

Have other IT-related questions or concerns you can share with us?

Need assistance connecting to UAH's Wi-Fi network?

UAH offers connectivity to the Internet via Internet2, peerings, and commodity providers.