Popular Services

Need assistance with Duo (multi-factor authentication for Single Sign-On)?

Submit a request for an employee to be granted privileged access in Banner.

As of April 2025, OIT offers Adobe software to students, faculty, and staff. Some applications are web-based only; some may be installed on a computer.

Need to request a new account or account changes?

Need assistance using Chargerware?

Need assistance with myUAH?

Need assistance with your existing office phone?

Need assistance with Self-Service Banner?

Need help with UAH Single Sign-On?

Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.

Need a network drop to be installed in a UAH building?

Request an exception to the OIT support definitions.

UAH students who live on campus have access to Xfinity On Campus, a service coordinated through UAH Housing and Residence Life. OIT provides support for Xfinity On Campus login issues related to Single Sign-On.

Issue signing into any UAH service or computer (may need password reset help)?

Submit a request to create a new Google Group or renew an existing Google Group. Requests are subject to approval.

Are you looking for additional collaborative options within Google Workspace?

Need to order a new phone?

Need access to UAH's Virtual Private Network (VPN)?

Need a change to or additional Network Drive/central file sharing services?

Need help from OIT regarding the purchase of new hardware or software?

Need to report a Canvas issue?

If you need assistance remotely connecting to UAH's network for Network Folders or Remote Desktop, please request this service.

Need assistance with Banner 9?

Need assistance with Qualtrics, a survey building and management tool?